Confidentiality Policy

Collecting Information: Which Types of Information Do We Collect About You?

To improve your gaming experience, Betco gathers several kinds of personal data including:

• Information you supplied personally, including your name, email address, phone number, and birthdate.
• To enable safe transactions, financial data including bank account information and credit or debit card details is included.
• Your IP address, device type, and surfing patterns on our site make up usage data.
• Information gathered via cookies and tracking tools meant to enhance site performance and user experience.

Data Collection: What do we collect about your personal data?

At Betco, we gather your personal information using several techniques in order to improve your gaming experience:

• Information you submit during the account creation process—including your name, email address, and other contact information—will be registered.
• Cookies help us to better your user experience on our website and collect data regarding your preferences. This covers tracking of your activities and content customizing.
• To enable us to monitor performance and security, our servers automatically record information about your visits including your IP address, browser type, and the pages you access.
• We use analytical tools to compile user interaction statistics with our platform, therefore enabling us to evaluate usage trends and enhance our offerings.
• In line with relevant laws, we might gather data from outside sources to confirm user identities and improve our offerings.

Using Information: How Do We Use Your Personal Information?

The following displays Betco’s usage of the user personal data we compile:

Privacy Sharing: Who Do We Share Your Information With?

Under some conditions, at Betco we may share your personal data with some third parties. The individuals we have mentioned above and the reasons behind their distribution reflect your information shared with them:

• We might provide information to outside service partners helping us run our platform, handle payments, or offer customer assistance. This is essential for our services’ successful delivery.
• Provided you have chosen to accept such messages, information may be shared with trusted partners and affiliates for marketing purposes or to give you special promotions.
• As mandated by law or to satisfy legal requirements, including audits or investigations, we may disclose your information to government agencies or regulatory authorities.
• Should suspected fraud or unlawful activity arise, we could send your details to law enforcement authorities so safeguarding the integrity of our offerings and guaranteeing regulatory compliance.

Signing Up for an Account: Our Basic Policy

Betco has established a clear account signing-up policy to ensure a safe and moral gaming environment. Here, the primary concepts are:

• Users registering an account have to be at least eighteen years old. We stop young gambling by means of strict age verifying processes.
• Users must provide accurate and complete personal information—name, date of birth, email address, phone number—during registration.
• Users have to create a strong password and should activate two-factor authentication to protect their accounts from unauthorized access.
• Under single account policy, every user is free to open just one account. There will be closing of duplicate accounts.
• Users must follow all pertinent laws and regulations on internet gambling in their nation.
• We monitor accounts for suspicious activities and maintain the right to investigate and suspend those that contradict our policies.

Minority Protection

Betco is committed to protect young people from the risks associated to gambling. Strong age verification methods, educational tools about responsible gaming, and user flexibility to set deposit limits help us to build a safe gaming environment.

Rights to Privacy: What Can You Do?

At Betco, we respect your privacy rights. As a user, you can:

• Get access to your personal information.
• Fix: Correct any data errors.
• Request deletion of your data should consent be revoked or when it is no longer required.
• Limit the processing of your data should their accuracy be questioned.
• Get your data in a transferable form.
• Object: Objectives for direct marketing data processing
• Withdraw consent for data processing anytime, anywhere.
• If your rights are infringed, file a complaint with a supervisory authority.

Privacy: How Do We Protect Your Data?

At Betco, we give data security top importance using numerous important security policies:

• Advanced encryption helps us to keep your personal data private by securing it both during storage and transport.
• Personal data access is restricted to authorised staff only, therefore guaranteeing protection of sensitive information.
• Our systems are constantly looking for unusual activities so that we may react to possible hazards right away.
• When at all feasible, we anonymize data to guard your identify during analysis.
• We do security audits routinely to find and fix system flaws.
• We follow pertinent data protection rules in order to guarantee your right to privacy.

3rd Party Websites: What Are Our Responsibilities?

At Betco, we see the need of openness about our contacts with outside websites. Our policy is as follows on linking to outside websites:

• Links to outside websites on our platform do not suggest endorsement or approval of the material, goods, or services provided on other sites.
• Restricted Responsibility: Third-party website content, correctness, or dependability of information is not under our control. Users should use caution and go over the terms of service and privacy policies of every outside site they visit.
• Users of outside websites run third-party risk. When using outside resources, users should keep alert and act accordingly to guard their personal information.
• Practices of Privacy: Third-party websites fall outside of our privacy policy. Users should be advised that these sites might gather and apply their data differently.
• If users come across unsuitable or false information on outside websites connected from our platform, we advise them to notify us for evaluation.

Reporting to a Supervisory Authority: How Do I Get in Touch?

Should you have concerns or grievances regarding the handling of your personal information, you should get in touch with the pertinent Indonesian supervisory authority—the Ministry of Communication and Information Technology (Kominfo). You can get in touch by email or phone; it’s advisable to provide your name, phone number, and a precise account of your problem. See their official website for further details regarding complaint filing. This guarantees that your worries about the handling of personal data are correctly handled.